Frequently Asked Questions

Yes – ព័ត៌មាន World Cup operates under a Curacao e‑gaming licence and complies with international AML standards. It does not accept players from the United States, France, and several other restricted jurisdictions; check the ‘Restricted Countries’ list on the site before registering.

You’ll need a clear copy of a government‑issued photo ID (passport, national ID or driver’s licence) and a recent proof of address such as a utility bill or bank statement dated within the last three months. Verification is usually completed within 24 hours; once approved you can deposit, bet and withdraw without restrictions.

The welcome bonus is subject to a 35× playthrough applied only to the bonus amount, not to your deposit. You have 30 days from the moment you claim the bonus to meet the requirement, and only bets placed at odds of 1.50 or higher count toward the rollover.

Deposits can be made with Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and cryptocurrencies such as Bitcoin, Ethereum and USDT. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days. All transactions are encrypted and free of hidden fees.

If a match is postponed before kick‑off and not resumed within 48 hours, the bet is declared void and your stake is returned automatically. If the match is abandoned after the start but replayed within the same tournament, the bet stands on the official result; otherwise it is treated as void.

Yes – you can set daily, weekly or monthly deposit limits, loss limits and wager caps from the ‘Responsible Gambling’ section of your account. You can also take a temporary break (cool‑off) for up to 30 days or opt for self‑exclusion for a longer period, during which your account will be locked and no new bets accepted.